ALL NEWS

Major carriers, state AGs will work to combat robocalls

Aug 23, 2019, 5:45 AM

FILE - In this Aug. 11, 2019, file photo, a man uses a cell phone in New Orleans. Major phone compa...

FILE - In this Aug. 11, 2019, file photo, a man uses a cell phone in New Orleans. Major phone companies are telling the country’s state attorneys general that they will do more against robocalls. It’s the latest step from government and industry to combat the growing problem. (AP Photo/Jenny Kane, File)

(AP Photo/Jenny Kane, File)

NEW YORK (AP) — Major phone companies have pledged to do more to fight robocalls plaguing Americans, the country’s state attorneys general say.

It’s the latest step from government and industry to combat the growing problem . Americans get nearly 5 billion automated calls from scammers, telemarketers, debt collectors and others every month. Parts of the agreement echo steps already taken by regulators and Congress, which is working on anti-robocall bills .

There’s no timeline, though, for the 12 major phone companies in the pact to fulfill the promises announced Thursday by attorneys general from all 50 states and the District of Columbia.

According to the agreement, the companies will offer call-blocking tools for free to customers, with the exception of those who still use old copper landline phones (where it’s more difficult from a technical standpoint). Many of the major companies already offer this, although some charge for some or all of the services.

The companies will also block calls for everyone at the network level, landlines included.

The Federal Communications Commission has called on phone companies to block unwanted calls and expects carriers not to charge.

The agreement also asks the carriers to deploy a system that can label caller ID numbers as real. Scammers often use faked numbers to get people to pick up. The FCC already has asked for such a system, and companies have started rolling it out.

The state AGs also asks the companies to “dedicate sufficient resources” to quickly figure out where illegal robocalls are coming from when asked by law enforcement or by an existing industry group that is dedicated to tracing the origin of scam calls.

The telecom companies involved are AT&T, Bandwidth, CenturyLink, Charter, Comcast, Consolidated Communications, Frontier, Sprint, T-Mobile, U.S. Cellular, Verizon and Windstream. Not included are Altice and Cox, cable companies with millions of customers, as well as many small rural telecoms.

We want to hear from you.

Have a story idea or tip? Send it to the KSL NewsRadio team here.

Today’s Top Stories

All News

The OLRGC released an analysis of the expected topics to be discussed during a special session of t...

Simone Seikaly

Extending state flooding emergency, firearm restrictions, among topics for Utah special session

The OLRGC released an analysis of the expected topics to be discussed during a special session of the legislature.

11 months ago

A video recorded by Facebook user Larry Jacquez shows the police response following the shooting in...

Jamiel Lynch, CNN     

At least 3 people killed and 2 officers wounded in a shooting in Farmington, New Mexico, police say

Multiple people were shot and at least three killed in a shooting in Farmington, New Mexico, police said in a Facebook post.

11 months ago

A new release from Intermountain Healthcare shows that younger adults are becoming more susceptible...

Waverly Golden

Younger adults are becoming more susceptible to strokes

A new release from Intermountain Healthcare shows that younger adults are becoming more susceptible to stroke.

11 months ago

If you plan to camp over Memorial Day Weekend, you may want to begin the planning process now....

Allessandra Harris

Camping over Memorial Day Weekend? Plan ahead

If you plan to camp over Memorial Day Weekend, you may want to begin the planning process now.

11 months ago

slcpd on the scene of the deaths...

Josh Ellis

Police: Teen killed by father in murder-suicide in SLC office building

Police responded to the office complex near 3000 S. Highland Drive on Saturday after emergency responders received a call from a community member who reported finding a body.

11 months ago

Melissa Coleman crouches next to her husband, , Brad Coleman, of North Ogden, who sits in a wheelch...

Jenny Carpenter, KSL.com

Young stroke victim survives with quick, lifesaving treatment in northern Utah

After a 36-year-old man had a stroke, he and his wife say to be aware of the signs of stroke and that young people are also at risk.

11 months ago

Sponsored Articles

close up of rose marvel saliva blooms in purple...

Shannon Cavalero

Drought Tolerant Perennials for Utah

The best drought tolerant plants for Utah can handle high elevations, alkaline soils, excessive exposure to wind, and use of secondary water.

Group of cheerful team members high fiving each other...

Visit Bear Lake

How To Plan a Business Retreat in Bear Lake This Spring

Are you wondering how to plan a business retreat this spring? Read our sample itinerary to plan a team getaway to Bear Lake.

Cheerful young woman writing an assignment while sitting at desk between two classmates during clas...

BYU EMBA at the Marriott School of Business

Hear it Firsthand: 6 Students Share Their Executive MBA Experience at BYU’s Marriott School of Business

The Executive MBA program at BYU offers great opportunities. Hear experiences straight from students enrolled in the program.

Skier being towed by a rider on a horse. Skijoring....

Bear Lake Convention and Visitors Bureau

Looking for a New Winter Activity? Try Skijoring in Bear Lake

Skijoring is when someone on skis is pulled by a horse, dog, animal, or motor vehicle. The driver leads the skiers through an obstacle course over jumps, hoops, and gates.

Banner with Cervical Cancer Awareness Realistic Ribbon...

Intermountain Health

Five Common Causes of Cervical Cancer – and What You Can Do to Lower Your Risk

January is National Cervical Cancer Awareness month and cancer experts at Intermountain Health are working to educate women about cervical cancer.

Kid holding a cisco fish at winterfest...

Bear Lake Convention and Visitors Bureau

Get Ready for Fun at the 2023 Bear Lake Monster Winterfest

The Bear Lake Monster Winterfest is an annual weekend event jam-packed full of fun activities the whole family can enjoy.

Major carriers, state AGs will work to combat robocalls